Volvo Penta Return Policy
An item(s) may be returned within the first 30 days after the item(s) is shipped to you. Merchandise must be in new, unused condition with all original packaging in good condition; including parts, accessories, manuals, and/or warranty cards included. Returns will be inspected before final decisions are made on refunds. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service team.
Some products are non-returnable or have a restocking fee. We will inform you of any restocking fees when obtaining a return authorization number (RA#).
Customers are responsible for the shipping costs for returns. In the event iboats has made an error or there is a manufacturing defect, we will send you a pre-paid shipping label. Upon inspection, all items returned in non-resalable condition, not in manufacturer's original packaging or with missing or damaged parts may be refused a refund.
Items purchased with free shipping will be refunded the price of the item minus the outgoing shipping amount. We do not refund the original shipping costs.
Items purchased with free shipping will be refunded the price of the item minus the outgoing shipping amount. We do not refund the original shipping costs. Volvo Penta parts carry a (1) year manufacturer’s warranty. Should the part you received fail after install, take a copy of the receipt to an authorized Volvo Penta dealer for a warranty evaluation. If determined that the part failed due to a defect the Volvo dealer will supply a replacement part to the consumer. If needed the Volvo dealer could assist in installation of the new part at his normal labor rate. If you need assistance finding the closest dealer number, please contact our Customer Service team.