Volvo Penta Online Store - Return Policies and Procedures


We understand that sometimes a product you purchase just doesn't work out. We want to make the process as easy as possible for you. Please read the following information on our return policies and procedures.
Propellers - Start return request

We're here to help! We understand that sometimes a product you purchase just doesn't work out, which is why we want to make the return process as easy as possible for you. After all, we want you to be satisfied with your order so you'll return again and again as an iboats.com customer, and to also recommend us to your boating friends.

Propellers may be returned within the first 30 days after shipment if in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included. Propellers that are returned with grease or other traces of residue will not be accepted. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service Department.

Once the propeller touches the water it is considered used and is non-returnable. Returned propellers are subject to a 15% restock fee.

Warranty Policy

30 days after the purchase date, the manufacturer of the product(s) will need to be contacted for a warranty claim.

Returns for Canadian Customers

Canadian customers, please be careful when placing your order; iboats.com does not accept any return merchandise on Canadian orders unless the merchandise you received was defective, damaged, or an error was made by iboats.com. In such cases, please contact iboats.com Customer Service within 30 days of the original shipping date for a return authorization number. Returned items that do not have a RA # will not be accepted.

Volvo Penta Manuals
Manuals are non-returnable. Please be careful when ordering to choose the correct product.
Volvo Penta Store - Start return request

An item(s) may be returned within the first 30 days after the item(s) is shipped to you. Merchandise must be in new, unused condition with all original packaging in good condition; plus parts, accessories, manuals, and/or warranty cards included. You will need to receive a return authorization number (RA #) as well as instructions from our Customer Service Department.

Warranty: Volvo Penta parts carry a (1) year manufacturers warranty. Should the part you received fail after install, take a copy of the receipt to an authorized Volvo Penta dealer for a warranty evaluation. If determined that the part failed due to a defect the Volvo dealer will supply a replacement part to the consumer. If needed the Volvo dealer could assist in installation of the new part at his normal labor rate. If you need assistance finding the closest dealer number please contact our Customer Service Department.

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